Should you have any comments or queries regarding the Freedom of Wales Flexi Pass, you can write to us at:

Customer Services
Arriva Trains Wales Limited
Registered in England and Wales Number 04337645
Registered Office St. Mary’s House
47 Penarth Road
Cardiff
CF10 5DJ

Tel: 0845 6061 660

Or e-mail us at customer.services@arrivatrainswales.co.uk